Last updated: September 2026
Velocity Flow provides digital marketing services including website design and development, Meta advertising campaign management, and growth strategy consulting. The specific scope of services for each client is defined in a separate engagement agreement.
Clients agree to pay the fees set forth in their engagement agreement. Monthly fees are billed in advance. Ad spend is separate from management fees and is paid directly to the advertising platform. Late payments may result in suspension of services.
Clients agree to provide timely access to accounts, brand assets, and information needed to perform our services. Clients are responsible for the accuracy of information provided and for responding to communications in a timely manner.
While we use industry best practices to optimize campaigns, advertising results depend on many factors outside our control, including market conditions, competition, and product-market fit. We do not guarantee specific lead volumes, costs per lead, or revenue outcomes.
Either party may terminate services with notice as specified in the engagement agreement. Fees paid in advance are non-refundable except where required by law. Upon termination, we will provide a reasonable transition period to hand over assets and accounts.
Upon full payment, clients own the creative assets produced for their campaigns. Velocity Flow retains the right to use methodologies, templates, and tools developed in the course of providing services. We may use client work in our portfolio with prior consent.
Velocity Flow's liability is limited to the fees paid by the client in the three months preceding any claim. We are not liable for indirect, consequential, or lost profit damages arising from our services.
Questions about these terms can be sent to hello@velocityflow.com.